Expert insights around consumer eligibility as lenders try to determine where "new" baseline is
During the webinar hosted by GDS Link's UK Team, we discussed:
How other industries have tackled the challenge of consumer eligibility
Highlight the key functionality lenders should focus on when establishing their own adaptable processes
How GDS Link has leveraged resources and processes to help clients reach the right customers
The Speaker for the webinar was the VP of Business Development, Chris Keane.
A recognized leader in consumer credit and e-commerce, Chris was previously Head of Consumer Lending at Barclays, and is well versed in strategy development, managing their mortgage product portfolio during the 2008 financial crisis. Most recently, Chris was Commercial Director at Moneysupermarket and boasts a wealth of experience delivering digital financial solutions to customers.
Reducing the reliance on personal interaction is vitally important as we manage the short term risk posed by Covid-19 and Chris is passionate that we take the lessons of what can be achieved at lower cost and greater convenience to customers into the new world which emerges after the current crisis.