Gain insights from our discussion about being agile amidst a climate filled with uncertainty

During the webinar hosted by GDS Link's UK Team, we discussed:

  • The current lending landscape in light of the COVID-19 pandemic

  • Adjustments that will be needed in credit assessment strategies and collections strategies, as well as best practices for organisations against the increasing threat of fraud.

  • Solutions that can be adopted that not only reflect customer’s current circumstances, but also provide value during and after these uncertain times.

The Speaker for the webinar was the VP of Business Development, Chris Keane.

A recognised leader in consumer credit and e-commerce, Chris was previously Head of Consumer Lending at Barclays, and is well versed in strategy development, managing their mortgage product portfolio during the 2008 financial crisis. Most recently, Chris was Commercial Director at Moneysupermarket and boasts a wealth of experience delivering digital financial solutions to customers.

Reducing the reliance on personal interaction is vitally important as we manage the short term risk posed by Covid-19 and Chris is passionate that we take the lessons of what can be achieved at lower cost and greater convenience to customers into the new world which emerges after the current crisis.